Troubleshooting Slow Remote Desktop Connections and Display Issues After Updating to Windows 11 24H2

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If your Remote Desktop looks like the image below

Troubleshooting Slow Remote Desktop Connections and Display Issues After Updating to Windows 11 24H2

Solution Steps:

1.Modify Permissions and backup the Files:

  • Navigate to the new directory: C:\Windows\System32.
  • Modify the permissions for the new files mstsc.exe and mstscax.dll.
  • Copy these two files to a new folder.

Right-click on the file, then find ‘Properties’ in the menu, and click ‘Advanced’.

Troubleshooting Slow Remote Desktop Connections and Display Issues After Updating to Windows 11 24H2

Change the file owner to yourself, then confirm. In my case, I am the administrator, so I changed it to ‘administrator’.

Troubleshooting Slow Remote Desktop Connections and Display Issues After Updating to Windows 11 24H2

Then select the user and change the permissions to ‘Full Control’.After that, you can move these two files to another folder.

Troubleshooting Slow Remote Desktop Connections and Display Issues After Updating to Windows 11 24H2

2.Replace with Old Versions:

Extract the downloaded files and replace the two files from the compressed package into C:\WINDOWS\System32.

By following these steps, you should be able to resolve the screen glitch/mosaic issue and restore normal functionality to your Remote Desktop.

You can download the old version of the mstsc files from the link below.

https://www.dropbox.com/scl/fi/upb2mg6zgsot3ybt4rca4/mstsc.zip?rlkey=4w7ux63dcr02c32ui40pvcwxn&st=ra2ewnf5&dl=0

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vrain
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